Small Business
- HD business calling
- Canadian business numbers
- Extensions & user profiles
- Voicemail
- Essential call controls
- Business hours & forwarding
- Desktop & mobile apps
- Contacts & call history
- Extension-to-Extension Calling
- Caller ID
Get Started- Everything in VoIP Starter
- Two-way business SMS
- Shared team messaging
- Desktop & mobile apps
- Business contacts
- Scheduled messages
- Call & message history
- Canadian number continuity
- Sender Line Selection
- Sent SMS Reports & Delivery Details
Get Started- Dedicated Client App
- Admin Hub
- Multi-Level IVR
- Call Distribution Strategies
- Call History Report
- Team Messaging, Group Chat, and File Sharing
- Post-Call Survey Results Report
- IP Phone Provisioning
Get StartedEnterprise
- Everything in Core, plus
- User Monitoring
- Call Control / Whisper Coaching / Call Barge-In
- Missed Calls Report
- Contact Profiles / Contacts and Companies
- User Role Assignment / Role-Based Access Control
- Agent, Role and Department Management
- Inbound Call Screen Pop-up / Click-to-Call
- Call Recording
Get StartedMOST POPULAR
- Everything in Elevate, plus
- Customer 360 Timeline / Customer Activity and Interaction Timeline
- SMS Panel
- Web Chat
- WhatsApp Business Integration
- Tasks
- Tickets
- Workflow Automation
- Notes & File Attachments
- Activity Timeline Search & Filters
Get Started- Everything in Engage, plus
- All Cloud Contact Center Features
- All Cloud CRM Features
- Lead Management
- Sales Pipeline
- Product Catalog Management
- Inventory Management
- Quotes & Invoices
Get StartedPrices are in CAD and shown per user/month. SMS and carrier usage are billed separately.
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