Canadian-focused
Local hosting and support
Cloud Communications &Customer Engagement Platformfor Canadian Businesses
LocalDigit brings business phone, cloud contact centre, business SMS, CRM, web chat, and every customer interaction into one connected workspace.
New messageCustomer replied
Service level92% ↑ 5%
Simple setup
Get started without complexity
Unified workspace
Calls, messages, CRM & more
Scalable plans
Built to grow with your team
PRODUCTS
Powerful products. One unified platform.
Choose what your team needs today, with products designed to work better together as your business grows.
VoIP Starter
Cloud business calling with a professional number, extensions, voicemail, and flexible call handling.
VoIP Plus
Everything in VoIP Starter, plus business SMS and shared team access for more responsive communication.
Core
Essential business phone, voicemail, call handling, and team messaging for growing businesses.
Elevate
Core communications with IVR, queues, routing, recording, and a shared team inbox.
Engage
Omnichannel conversations, SMS campaigns, automation, and real-time engagement analytics.
Unified
The complete platform with CRM, Customer 360, and priority support.
SOLUTIONS
Built for real business needs
Flexible solutions for every team, customer journey, and stage of growth.
Small Business
Professional communications made simple for small teams.
Inbox 360
Deliver faster, better support across every channel.
SMEs
Close more deals with better visibility and tools.
Remote & Hybrid Teams
Stay connected and productive from anywhere.
Customer 360
360° view of every customer across interactions.
Customer Timeline
Complete account visibility for stronger relationships.
Marketing Automation
Automate journeys and engage at the right time.
Campaign Management
Plan, launch, and optimize campaigns with ease.
WHY LOCALDIGIT
Canadian communications, without the complexity
A unified platform built to help Canadian businesses move faster, serve customers better, and grow with confidence.
Unified Workspace
Every customer and conversation in one place.
Built for Canadian Businesses
Local expertise for the market you serve.
Hosted in Canada
Canadian hosting and data-residency options.
Fast Deployment
Straightforward setup and guided onboarding.
Better Visibility
Real-time insight across every interaction.
Scalable Growth
Flexible plans that grow with your business.
ONE UNIFIED WORKSPACE
Every customer interaction, in full context
Give every team the same complete picture—from the first call to the latest message, task, ticket, campaign, or opportunity.
- Make and receive business calls with ease
- Manage messages across every channel
- See contacts and conversation history together
- Track pipeline and team performance
- Use real-time analytics to improve service
Customer 360One customer. Every conversation.
FAQ
Frequently asked questions
A few practical answers to help you evaluate LocalDigit.
Can I keep my existing business phone numbers?+
Yes. In most cases, LocalDigit can port your existing Canadian business numbers and coordinate the transition with your team.
Is there a contract?+
No. LocalDigit does not lock you into a long-term contract. Our services are provided on a monthly billing basis.
Do my employees need physical desk phones?+
No. LocalDigit supports traditional IP desk phones, computer web browsers, and our mobile app for iOS and Android. Your team can make business calls, send messages, and access customer information from the device that works best for them.
How easy is it for managers to configure call routing and user permissions?+
LocalDigit's Admin Hub lets administrators configure IVR auto-attendants, skills-based call queues, user permissions, and live agent analytics without requiring specialized IT expertise.
What network or bandwidth do we need for high-quality VoIP calls?+
A stable high-speed internet connection is required. LocalDigit uses adaptive audio codecs designed to optimize voice quality across office Wi-Fi and mobile data connections.
Can I start with business phone and add contact centre, messaging, or CRM later?+
Yes. Start with a business phone plan, then move to a higher plan as you need contact centre controls, messaging, omnichannel engagement, or CRM capabilities. Users and numbers can also be added as your team grows.
What kind of support does LocalDigit offer?+
Our Canadian-focused team supports onboarding, configuration, number porting, training, and ongoing service. Visit the Support page to submit a request.
Which LocalDigit plan is right for my business?+
VoIP Starter and VoIP Plus cover essential calling and SMS. Core and Elevate add advanced administration and contact centre capabilities. Engage adds omnichannel service and automation, while Unified adds the complete CRM and sales layer. Compare the options on our Pricing page.
Does LocalDigit support omnichannel conversations?+
Yes, with Engage and Unified. Voice, SMS, web chat, and supported WhatsApp Business conversations are connected with the available customer history, tasks, tickets, and workflow context.
How do I sign in to the LocalDigit mobile app?+
Open the LocalDigit app, tap Start, enter your phone number, tap Next, and enter or auto-fill the one-time SMS verification code (OTP).
What if I forget my LocalDigit app password?+
The LocalDigit mobile app does not use a password for sign-in, so there is no password to reset. Sign-in is completed using your phone number and a one-time SMS verification code (OTP).
LOCALDIGIT MOBILEBusiness calls Messages Customer context
Stay connected wherever business happens
Make business calls, send messages, and manage customer conversations from anywhere with the LocalDigit mobile app.
Call with your business number.
SMS, MMS, chat, and more.
Never miss the conversation.
READY TO GROW?
Book a Demo Bring every customer conversation together with LocalDigit
Book a personalized demo and see how one unified workspace can help your business connect, engage, and grow.